Workflow Execution Modes

It is possible to execute workflows in the Interaction Designer in one of two modes: Test (the default) or Production.  You can switch between modes using the dropdown available in the toolbar.

If a workflow is run in test mode, the results of execution are written to the ‘sandbox’ offer history and offer history meta tables.  Fulfillment activities do not take place: e.g. data extract outputs are not generated, export files not created and emails not sent.  During test execution, a workflow’s status is Test Mode.  Following test execution, its status is Test Completed (if successful) or Test Failed (if not).  Note that you can edit or reactivate a workflow after test execution.

If a workflow is run in production mode, the results of execution are written to the standard offer history and offer history meta tables.  Fulfillment activities are carried out: e.g. data extract outputs are generated, export files created and emails sent.  You cannot reactivate a workflow after execution in production mode.