Using External Files in Email Offers

The following external file types can be used in email offers:

•      Image

•      HTML

•      Text

In addition, the following file types can be included if public:

•      Audio

•      Video

Both are rendered in delivered emails as hyperlinks.

You can drag an external file from an external content provider folder and drop it as follows:

•      In HTML email offer content:

o  Directly onto a cell in the Page Layout section

o  Into a rich text or HTML Cell Editor

•      In Plain Text email offer content, you can drop text external files only into text content.

At delivery of an email offer containing an external file, content is sourced as follows:

•      If the file is private, it is downloaded, cached and transferred to the email service provider.

•      If a public file, the delivered mail references content on a public server.

•      If an Amazon Web Services (AWS) S3 file, with CloudFront enabled at the external content provider and configured appropriately at the AWS bucket, the file is sourced from the content delivery network.