Support

A Support button displayed at the Sign in dialog following a failed sign in attempt.

It is not shown until a sign in attempt fails.  Invocation displays the Redpoint Helpdesk Support page in your default browser.  The support page’s URL is defined by cluster system configuration setting ApplicationSupportURL.  Following a successful sign in, your local client application’s support URL configuration setting is updated in accordance with the system configuration setting, ensuring that a failed sign in attempt always gives access to the most up-to-date support URL (should this value ever change).