If you are unsuccessful in an attempt to sign into RPI, details of why the sign in attempt failed are displayed. The following scenarios are covered:
•Invalid username and/or password supplied.
•Username not provided.
•Password not provided.
•User account not approved.
•User account not associated with any clients.
•Unable to connect to the server.
•RPI not installed on the server you are attempting to sign into.
•Entered an incorrect password [n] times (where [n] is defined by Interaction web.config setting MaxFailedAccessAttemptsBeforeLockout); account temporarily locked.
Note that the time period after which your account is automatically unlocked is defined by Interaction web.config setting DefaultAccountLockoutTimeSpan (the value is expressed in minutes)
If desired, you can copy details of the failure message, along with any related trace information, to the clipboard.