Resend Request

This button is used to remind those potential approvers who have yet to respond that approval of a file remains outstanding

The button is displayed when the file’s approval status is Awaiting approval.  Note that you do not have to have initiated a file’s approval in order to invoke Resend Request.

Invocation of Resend Request displays the Revoke File Approval Request dialog.

If you wish, you can enter an optional comment to accompany your resending of the file approval request (the comment can be a maximum of 1000 characters in length).

You can then click Continue, which sends a direct pulse notification to all potential approvers (notifications are not sent if system configuration setting EnablePulseMessages is set to False).  If a potential approver is logged in, he or she receives a desktop notification.

An email notification (entitled 'Approval request’) is also sent to all potential approvers:

'This is a reminder from [Approval requester] that the file [filename] is awaiting approval]: [Comments]'

'File details:'

‘Server’

'File name'

'File type'

'Version'

‘Online approval link’

If you elect not to proceed with sending the reminder, you can click Cancel, which removes the dialog from display.

Note that Resend Request need not be invoked by the user who originally requested the file’s approval – it could, for example, be used to send a reminder by an approver to another approver whose approval remains outstanding.