File approvals are not taken into account when executing offers in Test mode.
However, in Production mode, when executing offers:
•If both interaction and offer approval are disabled, approvals are disregarded when executing workflows in Production mode.
•If interaction approval is disabled and offer approval enabled, it is not possible to execute an offer activity without an approved version of the offer template with which it is configured.
If an approved offer template version exists:
o If the current version is approved, it is used at offer activity execution.
o If a previous version is approved (but the current is not), the previous version is used at offer activity execution.
•If interaction approval is enabled and offer approval is disabled, it is not possible to execute a workflow unless the interaction within which it exists has been approved. Any offers’ approval statuses are not taken into account.
•If both interaction and offer approval are enabled:
o It is not possible to execute a workflow unless the interaction within which it exists is approved.
o It is not possible to execute an offer without an approved version. If an approved version exists it is used (whether the current version, or a previous version (if the current version is not approved)).