Message History Decision Criteria

Message History decision criteria allow you to make realtime decisions on the basis of a visitor's having been served messages by a Smart Asset.  Two Message History criteria are available when an Orchestration realtime decision's Smart Asset property has been populated with an Advanced Smart Asset:

When in edit mode, a Message History criterion has the following properties:

Graphical user interface, text, application, email

Description automatically generated

      Advanced Smart Asset

      Rule satisfied when: a dropdown property, exposing values 'Messages received' (the default) and 'Messages not received'.

      In last [n] day(s): a mandatory integer property, which defaults to 7, and accepts a range of values from 1 to 999.

      Select Applicable Messages: a dropdown, exposing the following:

Any message: selected by default.  When selected, no additional properties are shown.

Specific messages: when selected, all messages from the selected advanced smart asset are listed.  Each is accompanied by a checkbox.

It is mandatory to select at least one message.

When in read-only mode, a message history criterion is displayed as per the following example:

When in edit mode, a Message History with Impression Count criterion displays the same set of properties as a Message History criterion, with an additional property also being displayed:

Graphical user interface, text, application, email, Teams

Description automatically generated

      Where Impression Count: two additional properties are shown:

[Operator]: this dropdown field defaults to 'Is more than'.

[Value]: this integer property defaults to 0, and accepts a range between 9 and 999,999.

When in read-only mode, a message history with impression count criterion is displayed as per the following example: