Invoking the Interaction Triggers Report

You can invoke the Interaction Triggers Report in the following ways:

•      From the Reporting Hub’s Native Reports section.  Selecting the option displays the Interaction Triggers Report in a new tab in the RPI interface.  You can open more than one Interaction Triggers Report at the same time, if required.

•      From the Interaction Triggers Report option within a widget. 

•      From the same option, exposed within the quick access menu’s Reporting Hub task.

Note that access to the Interaction Triggers Report is controlled via the Interaction – Triggers Report functional permission.  If none of the user groups of which you are a member are associated with this permission, you will not be able to access the Interaction Triggers Report.