When a channel overview widget is shown in a dashboard, if no data to display is available, a message is shown.
The widget's header shows its title, a Refresh button (invocation of which displays the latest results data) and Options menu.
•If Chart is selected at the widget's Display results as property, the widget is rendered as a chart, displaying Production results only.
One series is displayed per configured metric, reflecting the current configuration settings (Channel, Filter on all/specific, Interaction, Workflow, Offer, Show last [n] days, Show legend and Chart palette).
A tooltip is shown when you hover over series values within the chart. It displays the date/time represented by the current chart position, and, for each metric with which the chart is configured, its name and count.
•If List of latest values is selected at the widget's Display results as property, the following are displayed for each configured metric:
o Color bar
o Latest available count value
o Metric name
•If displayed as a chart, the widget’s footer contains the following:
o If applicable, the Interaction and/or Offer filters with which the widget is configured are shown to the left of the footer. Context menus are available at each.
o If the widget’s Show chart legend property is checked, the legend is shown to the right.
Note that system configuration setting WidgetTimezoneOverride allows you to override the timezone to be used by the widget.