Training aids are, by default, disabled at an RPI client. This is due to the default ‘false’ value at system configuration setting EnableTrainingAids. When disabled, training aids are be available in the following contexts:
•Tasks Widget
•Preferences.Options
•Selection Rule.Toolbox
•Audience Designer
•Email Offer Designer
To enabled training aids, the configuration setting’s value must be set to ‘true’. The setting will be applied at sign in after having been changed.
If enabled at the current client, you can still disable training aids completely in the Options tab in the Preferences interface.
The training aids option is accompanied by two mutually-exclusive radio buttons:
•Show training aids where applicable: this option is selected by default. When selected, training aids are available, and invocation of Send Emails can be effected from a selection rule, audience or email offer.
•Don’t show any training aids: when this option is selected, training aids are not available in the aforementioned contexts.