About Redpoint Interaction

The About Redpoint Interaction dialog is a modal dialog that provides information about the current RPI client application and server.

Graphical user interface, text, application, email

Description automatically generated

It is opened via an option in the main application toolbar’s Help menu.

The About RPI dialog contains:

      Warning and copyright notice.

      View End User License Agreement: clicking this button displays the RPI EULA in a separate Window.

      Client application version and build number

      Server version and build number

      Realtime Service version and build number

      Realtime Agent version and build number

      Signed into: the following details of the client application into which you signed in are shown:

Logo

Name

Description

Database mode

Client ID

      License: the following license details are listed:

Server machine code

Status

Type

Issued to

Company name

License ID

License validation mode

Maximum number of clients

Number of nodes

Node [n] serial number

Issued

License type

NoSQL database mode

Permissions (list)

      Installed modules: a list of all of the client application components installed on your machine. For each, the name, version and type are displayed.

      'Secure connection to [ServerName]'

      Copy Details to Clipboard: invocation of this option copies the contents of the About RPI dialog to the clipboard.  In addition, extra installed module information is also copied (which may be of use to an operations user or systems administrator should it be necessary to diagnose a client application issue).

      Close: invocation of this option closes the dialog.